Effective Date: May 15, 2025

At TheVistaHomes.com ("Company", "we", "us", or "our"), we are dedicated to protecting the privacy of our users who access our services through mobile devices. This Mobile Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our mobile services. By accessing our services through a mobile device, you consent to the terms outlined in this policy.

1. Scope of the Mobile Privacy Policy

This Mobile Privacy Policy applies to all personal information collected through the use of mobile devices, including but not limited to smartphones and tablets, when accessing TheVistaHomes.com website or interacting with our mobile communication services (e.g., SMS notifications). It also covers data collected through mobile forms, applications, and any other mobile-based interactions.

2. Personal Information Collected through Mobile Devices

We collect personal information from mobile users in the following ways:

  • Direct Submission: When you submit forms or information through our mobile website.

  • Automated Collection: Through cookies, mobile identifiers, and device analytics.

  • Communication Data: Information gathered when you communicate with us via text, phone calls, or other mobile messaging methods.

The personal information collected may include, but is not limited to:

  • (a) Full name

  • (b) Mobile phone number

  • (c) Email address

  • (d) Property details

  • (e) Location data (if enabled)

  • (f) Usage data (including IP address and device identifiers)

  • (g) Any other information required to process a cash offer for your property

We do not rent, share, or sell your personal information collected via mobile without your explicit consent. No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to any entity other than TheVistaHomes.com.

3. Mobile Text Messaging and Consent

By providing your mobile number and opting in to receive text messages, you consent to the following:

  • Message Frequency: Up to 5 messages per month

  • Data and Message Rates: Standard message and data rates may apply

  • Opt-Out Instructions: You may opt out at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE

  • Help and Support: Reply HELP for assistance, or contact us at info@TheVistaHomes.com or +66 565-4566-3467

  • No Third-Party Sharing: Your mobile information will not be shared with any third parties

We comply with applicable laws and regulations regarding mobile messaging and ensure that your consent is obtained before sending any text communications.

4. Mobile Location Data

With your consent, we may collect and process information about your device’s location. We use location data to:

  • Enhance user experience by providing location-specific services

  • Offer more accurate property evaluations

  • Track and analyze mobile traffic and user interactions

You can manage location preferences through your device settings. Refusing to grant location access may limit certain features of our mobile services.

5. Use of Mobile Data

We use the information collected from mobile devices for the following purposes:

  • To deliver personalized property offers and updates

  • To enhance mobile user experience through performance analytics

  • To respond to mobile inquiries and support requests

  • To send transactional messages and notifications

  • To comply with legal and regulatory requirements

All collected data is processed in compliance with applicable privacy laws and regulations.

6. Mobile Data Security

We prioritize the protection of your data by implementing:

  • Encryption: Secure data transmission through HTTPS

  • Data Minimization: Collecting only necessary information

  • Access Controls: Restricting data access to authorized personnel only

  • Regular Monitoring: Periodically reviewing mobile data security practices

Despite our precautions, no data transmission over mobile networks can be guaranteed as completely secure. Users should be aware of the inherent risks associated with mobile communications.

7. Third-Party Mobile Integrations

Our website may integrate with third-party services through mobile applications, including analytics tools and social media platforms. We do not control the data collection practices of these third parties. We recommend reviewing their privacy policies to understand how your data may be used.

8. Mobile App Usage (if applicable)

If TheVistaHomes.com offers a mobile application, the following practices apply:

  • Permissions: We request only the necessary permissions to function properly.

  • Data Collection: Information collected through the app is consistent with the practices outlined in this policy.

  • App Updates: You will be notified of changes to permissions or data collection practices through app updates.

9. Data Retention for Mobile Users

We retain mobile data only as long as necessary to fulfill the purposes outlined in this policy. Once the purpose is fulfilled, or upon your request, we will securely delete your mobile information.

10. Mobile User Rights

As a mobile user, you have the right to:

  • Access your personal data collected via mobile

  • Request correction or deletion of inaccurate data

  • Withdraw consent for data collection at any time

  • File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us using the methods outlined at the end of this policy.

11. International Mobile Data Transfers

If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States. We ensure that any data transferred internationally complies with local data protection laws.

12. Contact Information and Support

For any questions or concerns regarding this Mobile Privacy Policy, please contact us at:

  • Email: info@TheVistaHomes.com

  • Phone: +66 565-4566-3467

  • Address: Bashundhara City, Block-D 51, Al Bastakiya

By using our mobile services, you acknowledge and agree to the practices described in this Mobile Privacy Policy.